Privacy Policy
This Privacy Policy outlines how we handle your information when you use our services. At Arthur's Watches, we recognise the importance of your privacy and strive to comply with applicable data protection requirements and Google's relevant terms and regulations.
Section 1 – What Do We Do With Your Information?
When you purchase a product from our store, we collect the personal information you provide, such as your name, address and email address.
When you browse our store, we automatically receive your computer's Internet Protocol (IP) address. This helps us learn about your browser and operating system and enables us to improve your browsing experience.
Email Marketing (if applicable)
With your consent, we may send you emails about our store, new products, special offers and other updates.
Section 2 – Consent
How Do We Obtain Your Consent?
When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange delivery or return a purchase, we assume that you consent to our collecting and using your information for that specific purpose.
If we ask for your personal information for a secondary purpose, such as marketing, we will ask for your explicit consent or provide you with the opportunity to decline.
How Can I Withdraw My Consent?
If you change your mind after giving your consent, you can withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time by contacting us at support@arthurs-watches.com
If you would like us to amend, correct, update or remove any personal information we hold about you, you can contact us at support@arthurs-watches.com at any time.
Section 3 – Disclosure
We may disclose your personal information if we are legally required to do so or if you violate our Terms and Conditions.
Section 4 – Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and general Shopify application. Shopify stores your data on secure servers protected by appropriate security measures.
Payment
If you choose a direct payment gateway to complete your purchase, Shopify may store your payment card information. This data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI DSS).
Your purchase transaction data is stored only for as long as necessary to complete the transaction. Once the transaction has been completed, your purchase transaction data is deleted where applicable.
All direct payment gateways meet the standards set by PCI DSS, as administered by the Payment Card Industry Security Standards Council, a joint effort involving brands such as Visa, Mastercard, American Express and Discover.
PCI DSS requirements help ensure that the processing of payment card information by our store and our service providers is secure.
For more information, you can review Shopify's Terms of Service and Privacy Policy.
Section 5 – Third-Party Services
In general, the external service providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
Certain external service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you understand how your personal information is handled by them.
Please note that we have no control over and are not responsible for the privacy practices of these third parties. It is therefore important that you read and understand their privacy policies yourself.
Please also note that certain providers may be located in, or have facilities in, a different jurisdiction from you or us. If you choose to proceed with a transaction involving the services of an external service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located.
For example, if you are in the United Kingdom and your transaction is processed by a payment gateway located in the United Kingdom, your personal information used to complete that transaction may be subject to disclosure under UK law.
As soon as you leave our store's website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or the Terms and Conditions of our website.
Links
When you click on links in our store, they may take you away from our website. We are not responsible for the content or privacy practices of other websites and recommend that you read their privacy policies.
Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your payment card information, the data will be encrypted using SSL (Secure Sockets Layer) security and protected using appropriate encryption and security measures.
Although no method of Internet transmission or electronic storage is completely secure, we follow applicable PCI DSS requirements and implement additional generally accepted industry security standards.
Section 7 – Cookies
We use cookies to collect information about your activities on our website, your preferences, and the device and browser information you use to access our website.
These cookies help us improve your experience on our website, personalise your user experience and, where applicable, enable us to provide personalised advertisements.
By using our website, you consent to the use of cookies in accordance with our cookie practices.
Section 8 – Age Restrictions
By using this website, you confirm that you have reached the age of majority in your place of residence, or that you have reached the age of majority in your place of residence and have given us permission for one of your minor dependants to use this website.
Section 9 – Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please check it regularly.
Changes and clarifications take effect immediately upon being posted on the website.
If we make material changes to this policy, we will notify you by placing a clear notice on our website or, where appropriate, by sending an email to the last email address you provided to us.
Questions and Contact Information
If you would like to access, correct, amend or delete personal information we hold about you, file a complaint, request further information, or raise any privacy concerns, please contact us .